Difference between revisions of "Upgrade"

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<span style="display:none" class="helpSource upgrade">Upgrade</span>
  
== Upgrade ==
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Upgrade allows the server to upgrade and contains upgrade-related settings.
  
Upgrade allows the server to upgrade and contains upgrade-related settings
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== Upgrade Settings ==
  
 
{{:Upgrade Settings}}
 
{{:Upgrade Settings}}
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== Upgrade FAQs ==
 
== Upgrade FAQs ==
  
 
{{:Upgrade FAQs}}
 
{{:Upgrade FAQs}}

Latest revision as of 16:22, 3 May 2022

Upgrade allows the server to upgrade and contains upgrade-related settings.

Upgrade Settings

Upgrades show the currently available upgrades if any. If upgrades are available, an upgrade can be started by pressing the Upgrade button at the top under Status.

To see changes see the Changelogs.

After the upgrade begins, it will download the new packages (which may take some time) and then the upgrades will be applied. Do not reboot or power off the server during the upgrade.

If Automatically Install Upgrades is checked, NG Firewall will automatically check for new versions and upgrade if available.

Automatic Upgrade Schedule configures when NG Firewall will automatically upgrade if upgrades are available. NG Firewall will automatically upgrade at the specified time on the days of the week than are checked.


Upgrade FAQs

When will I get the upgrade version?

  • Upgrades are rolled out over time to the existing servers. The rollout can stretch out several weeks. If you want the upgrade immediately, email your box UID to support and request adding your UID to the Early Upgrade List.

How do I know when the new version is available for my NG Firewall?

  • In the Upgrade page of your NG Firewall, when a new version is available, the Upgrade button will appear. If automatic upgrade setting is enabled, your NG Firewall will upgrade automatically once the upgrade is available on day and time specified.

Does the upgrade require a reboot?

  • If a reboot is needed, the upgrade will reboot automatically once the upgrade is installed. There is no need for a manually reboot. Most upgrades will not reboot as there is no kernel change.

How long does the upgrade take?

  • It's difficult to be precise since customer platforms. Internet connection speed and complexity of the upgrade vary. Generally upgrades take less than 20 mins. If the database version is changed as part of the NG Firewall upgrade, the process will take longer as the database will need to be converted. There are extreme cases of the upgrade taking over an hour.

Do I need to reinstall?

  • No, upgrade process will update all the components on the NG Firewall seamlessly.

Where can I get what is changed in the new version?