Difference between revisions of "Troubleshooting"

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|'''Connectivity Test'''
 
|'''Connectivity Test'''
|The Connectivity Test checks that your Untangle can resolve and connect to <nowiki>http://updates.untangle.com</nowiki><br>This is an important test to establish that your WAN connections is functioning properly.
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|The Connectivity Test checks that your NG Firewall can resolve and connect to <nowiki>http://updates.untangle.com</nowiki><br>This is an important test to establish that your WAN connections is functioning properly.
 
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|'''Ping Test'''
 
|'''Ping Test'''
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|'''Traceroute Test'''
 
|'''Traceroute Test'''
|A Simple Traceroute utility. Enter a hostname or IP and see what's between your Untangle and the remote machine.
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|A Simple Traceroute utility. Enter a hostname or IP and see what's between your NG Firewall and the remote machine.
 
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|'''Download Test'''
 
|'''Download Test'''
| Provides a utility to test the download speed that Untangle has available. This download is not scanned so this will provide an upper bound of the bandwidth available to Untangle itself as a single TCP download.
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| Provides a utility to test the download speed that NG Firewall has available. This download is not scanned so this will provide an upper bound of the bandwidth available to NG Firewall itself as a single TCP download.
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Please note that the results of this test are displayed in MBps, megabytes per second. You will need to multiply this result value by eight to get the speed test result in Mbps, megabits per second.
 
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|'''Packet Test'''
 
|'''Packet Test'''
 
|The Packet Test is a very powerful troubleshooting tool. Select an Interface to listen on and a timeout value, then hit Run Test to see traffic on that interface.<br>You can filter by IP and/or port to, for example, check if traffic is hitting an interface or if a remote machine is answering a request.
 
|The Packet Test is a very powerful troubleshooting tool. Select an Interface to listen on and a timeout value, then hit Run Test to see traffic on that interface.<br>You can filter by IP and/or port to, for example, check if traffic is hitting an interface or if a remote machine is answering a request.
 
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Latest revision as of 16:44, 3 May 2022

Setting Description
Connectivity Test The Connectivity Test checks that your NG Firewall can resolve and connect to http://updates.untangle.com
This is an important test to establish that your WAN connections is functioning properly.
Ping Test A simple Ping utility. Enter a hostname or IP and ping away.
DNS Test A simple DNS utility. Enter a hostname and get an IP.
Connection Test The Connection Test is a very useful tool that lets you check the status of a port on a remote machine.
Enter an IP or Hostname and a Port, click Run Test, and see what happens.
Traceroute Test A Simple Traceroute utility. Enter a hostname or IP and see what's between your NG Firewall and the remote machine.
Download Test Provides a utility to test the download speed that NG Firewall has available. This download is not scanned so this will provide an upper bound of the bandwidth available to NG Firewall itself as a single TCP download.

Please note that the results of this test are displayed in MBps, megabytes per second. You will need to multiply this result value by eight to get the speed test result in Mbps, megabits per second.

Packet Test The Packet Test is a very powerful troubleshooting tool. Select an Interface to listen on and a timeout value, then hit Run Test to see traffic on that interface.
You can filter by IP and/or port to, for example, check if traffic is hitting an interface or if a remote machine is answering a request.