Untangle Reports FAQs
From UntangleWiki
Why am I not receiving Untangle Reports?
- In order to receive reports, you must have Software Products installed in the virtual rack and turned on. Go to Turning On and Off Software Products.
- If your Untangle Server is turned on, its possible that the reports have not yet been sent. Reports are emailed on a daily basis. Wait up to 24 hours to receive your first report email. Go to Specifying When Untangle Server Generates Untangle Reports.
- If you have been using the Untangle Server for more than 24 hours, verify that you configured the Untangle Server with your outgoing mail server settings. Go to Configuring Server Email Traffic.
Why are my Untangle Report emails so large in size?
Your Untangle Report emails might contain the Detailed report, which can be 350+ pages. To stop receiving the Detailed report, go to Specifying Contents of Untangle Report Emails.
Why am I not receiving the Detailed Report through email?
If you are receiving the Briefing report but not the Detailed Report, you do not have the Detailed Report enabled for email distribution. Go to Specifying Contents of Untangle Report Emails.
What is the difference between event logs and Untangle Reports?
Event logs contain the underlying data from which the Untangle Server generates Untangle Reports. However, there are a few differences. Event logs provide real-time information whereas Untangle Reports provide next-day information. Moreover, the event logs show activity by IP address; Untangle Reports are more user-friendly because they show activity by user.
Can I send Untangle Reports to anyone?
Yes, as outlined in Emailing Recipients Untangle Reports, you can email reports to anyone. That user does not need administrator privileges. There is no limit on the number of users that recieve the Untangle Reports.
I just upgraded my Untangle box from version 5.0 to version 5.1 My reports are missing. Why?
The next time that scheduled reports are run, the top-level report index gets rebuilt according to the new standard. If you run reports daily, please allow 24 hours before reports are available. If you only run weekly or monthly reports (and not daily), please allow one reporting cycle.
