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Policy Manager FAQs
From UntangleWiki
Can I use my existing Active Directory groups to create policies for different groups of users?
Yes, if you're using the Directory Connector application you can use Policy Manager to accomplish this. Simply set up the policy to your liking, click Users, and you will be able to select your groups from the list.
When should I create a virtual rack?
Create a virtual rack when you want to apply different rules to different users. For more information, go to Deciding When To Use Multiple Virtual Racks.
I'm using the Untangle Server's OpenVPN. Do I need to create extra virtual racks/policies for the VPN users?
You do not have to create extra virtual racks/policies to use VPN. The VPN interface is, by default, inside the external and DMZ interfaces, but outside of the internal interface. The single Default Rack is sufficient for most deployments.
One case where you would need to create extra virtual racks/policies is when not all VPN users are equal and you want to apply different rules to different VPN users. If all VPN users are equal, have the policies dealing with the VPN interface route traffic to the Default Rack.
I only want to scan inbound email traffic, not outbound. Do I need to create a new virtual rack and policies?
No. By default, outbound email traffic is not scanned. If you would like it to be, this option is available in Spam Blocker.
I created a new custom policy. Now it's not there. Why?
Custom policies are a feature of Policy Manager (included in Standard and Premium Packages). If you do not have a valid subscription to Policy Manager (or a trial) you can not create new policies.
Why can't I add/remove entries from the Default Policies tab?
Default Policies ensure that all possible types of traffic are handled by the Virtual Racks.
If you were allowed to delete a Default Policy and you did not add a Custom Policy that is the equivalent of the Default Policy that you deleted, the Untangle Server would be unable to handle some types of traffic.
