Administration FAQs
From UntangleWiki
How do I reset the admin password?
If you forgot the password for default Administrator's account, you can reset it. For instructions, go to Resetting the Password for Administrator's Account.
How do I get to the Administrative Console?
You can administer the Untangle Server using one of two methods:
- Connect directly using a monitor, keyboard, and mouse.
- Connect remotely using a browser.
For instructions, go to Logging On To Untangle Server.
I am not using Internet Explorer. How can I get the required Java technology to run the Administrative Console?
The Java Web Start technology for non-Internet Explorer (and non-Windows) platforms can be downloaded free of charge from Sun Microsystems at http://java.sun.com/products/javawebstart/index.jsp.
Why does it take so long to load the Administrative Interface in my browser?
The first time the Administrative Interface is launched, it downloads several files. These files are then cached (left) on the machine to reduce start time on subsequent restarts.
I received a message indicating I was logged off by the system by another user. What happened?
To ensure that two Administrators do not mistakenly attempt to change the same items at the same time, only one Administrator may be logged into the Untangle Server at a time. When a second Administrator attempts to log in, they may cause the other Administrator to be logged off. Note that the second Administrator is offered the chance to not do this when logging in.
How do I clear the Event logs?
Event logs for all Untangle modules have a lifespan of one month. The easiest way to clear the logs is to do a backup and restore. This empties the event database, but retains all settings.
